Talk to a person.
Pick the inbox that matches your question. Tell us what you were doing and what went wrong, and we can usually help in one reply.
Where to write
Each inbox goes to the people who can act on it.
- Product and account
- Listings, signing in, offers, messages and payments.
support@vandostore.com - Privacy
- Seeing, correcting, exporting or deleting your data.
privacy@vandostore.com - Legal
- Terms, formal notices and other legal mail.
legal@vandostore.com - Data governance
- How long data is kept, who processes it, and how features use it.
data@vandostore.com
What to expect
We aim to acknowledge most messages within two business days. Privacy requests can take longer when we need to confirm who is asking. Safety reports are read first.
If the whole site seems broken, check system status before writing in.